Gray Box Solutions

Not all solutions are Black & White

 

We bring a total of 104 years experience in Transportation Technology, specializing in implementation, custom development and integrations. Team members consist of a former TMW senior developer, an award-winning integration and implementation specialist and a highly influential transportation technology professional respected throughout the industry. Flexibility, transparency and detail targeting set our team ahead of other options for the development, implementation and support of integration systems.

Curtis Timmer

Curtis’ technology career started in 1999 just before the world was about to end. Fortunately for all his hard work, the technology world was saved from the new millennium. All joking aside, Curtis started his career testing desktops and servers for Y2K compliance at a health district.
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Now 19 years, later he’s racked up experience in Manufacturing, Retail, Government, Life Sciences, and Transportation and Logistics industries. The majority of this time has been spent in the Transportation and Logistics industry specializing in supporting and implementation of TMW TruckMate. During the past 12 years he’s held several leadership roles, the most recently and longest as the Director of Technology at Grimshaw Trucking within the Mullen Group of Companies. He led Grimshaw Trucking to win the 2015 PeopleNet Innovator of the Year Award – Canadian Fleets. Being the first-time back to back award winner, he led a win for the 2016 PeopleNet Innovator of the Year Award – Canadian Fleets again, as well as receiving the 2016 TMW Innovator of the Year Award – LTL, Intermodal and Specialized Fleets. Curtis’ top technology interests are mobile computing, bridging the gap between technology and business, and emerging data modelling and integration technologies.

Some of Curtis’ core skills include:

  • Strategic Technology Planning
  • ERP Analysis
  • Mobility Strategies
  • Business Process Review
  • Crystal Report Development
  • Data Analysis
  • SQL Development
  • IBM DB2 Database Management
  • TMW TruckMate Implementation & Support
  • System Integration
  • Training
  • Technology Mentorship
  • Project Management
  • Vendor Management

When Curtis has some down time, you will find him spending it with his young growing family and socializing with his circle of close friends. Whether it is enjoying a pint while watching the game, pulling the RV to a lake, or playing music, the company of family and friends are a big part of his life.

Joel Penner

As a wee lad at the age of 6, Joel was learning IBM DOS and QBASIC from a library book, he modified Monster Truck Madness in high school, and built a peer-to-peer based auction freight-board in university. Joel has always taken a keen interest in building and creating new things. Graduating from a revolutionary interdisciplinary program at SFU in Interaction Design and a heavy software focus, Joel has consistently been asked to bridge the gap between all involved parties in a project in every role he has held.
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Maddocks Systems originally hired Joel for 1 summer term which turned into 13 summers, working on internal processes, web development, Linux support, managing multiple projects including a 1-week crash course in Perl (he’s a fast learner). When the economy went topsy-turvy, Joel rolled up his sleeves during an organizational restructuring and crunched through Development, QA, and beta coordination duties in imaging integrations, rating, repairs & maintenance, TruckMate API, TM4Web, and miscellaneous back office applications. As the dust settled, he was taught by an EDI legend in the transportation industry and helped decrease a massive EDI mapping backlog.

During his 13 years at Maddocks/TMW/Trimble, Joel spent 6 years of diverse and high intensity bug squashing and was then asked to spearhead and grow TM4Web. Starting from a form-based user interface, TM4Web has nearly had the entire user interface refreshed with more modern controls, real time ajax responses, faster response times, and more than double the number of pages, features, and customizability. Leadership and resolution skills were learned and tested as TMW Systems shifted to Scrum processes. Formerly a Certified Scrum Master, Joel facilitated for the Back Office / Fuel Card / Warehouse Management / Web teams. Despite 4 different Product Owners and 8 Development managers that passed through the years, the one constant between all managers was Joel guiding and leading quietly in the background.

A few of Joel’s many skills include:

  • User Interface Design
  • Software Design Methodologies
  • Web Development
  • Team Facilitation
  • Scrum Processes
  • Product Owner
  • Project Management
  • Stack Overflow
  • SQL Development: DB2, Microsoft T-SQL, PostGreSQL, & MySQL
  • Delphi and C# development
  • HTML5, CSS, Javascript, PHP
  • Crystal Reports
  • Perl, Bash, csh, etc
  • 3D Studio Max
  • TMW TruckMate
    • Implementation
    • Support
    • Upgrades
  • TM4Web
    • Apache & PHP configuration
    • Integrations
    • Customization

If Joel isn’t developing the latest app or taking his two fluffy dogs for a walk, he’s probably escaping the BC Lower Mainland to the Coast or to the Rocky Mountains. Always looking for the next great hiking trail but trying to avoid being chased by a 1500 lb grizzly bear again. But, at least he’ll have a cool photo to show, hopefully! Should creativity strike, Joel will serenade his wife, drawing from his classical piano training and arrange an improvisation in Ableton Live.

Read more
Now 19 years, later he’s racked up experience in Manufacturing, Retail, Government, Life Sciences, and Transportation and Logistics industries. The majority of this time has been spent in the Transportation and Logistics industry specializing in supporting and implementation of TMW TruckMate. During the past 12 years he’s held several leadership roles, the most recently and longest as the Director of Technology at Grimshaw Trucking within the Mullen Group of Companies. He led Grimshaw Trucking to win the 2015 PeopleNet Innovator of the Year Award – Canadian Fleets. Being the first-time back to back award winner, he led a win for the 2016 PeopleNet Innovator of the Year Award – Canadian Fleets again, as well as receiving the 2016 TMW Innovator of the Year Award – LTL, Intermodal and Specialized Fleets. Curtis’ top technology interests are mobile computing, bridging the gap between technology and business, and emerging data modelling and integration technologies.

Some of Curtis’ core skills include:

  • Strategic Technology Planning
  • ERP Analysis
  • Mobility Strategies
  • Business Process Review
  • Crystal Report Development
  • Data Analysis
  • SQL Development
  • IBM DB2 Database Management
  • TMW TruckMate Implementation & Support
  • System Integration
  • Training
  • Technology Mentorship
  • Project Management
  • Vendor Management

When Curtis has some down time, you will find him spending it with his young growing family and socializing with his circle of close friends. Whether it is enjoying a pint while watching the game, pulling the RV to a lake, or playing music, the company of family and friends are a big part of his life.

Read more
Maddocks Systems originally hired Joel for 1 summer term which turned into 13 summers, working on internal processes, web development, Linux support, managing multiple projects including a 1-week crash course in Perl (he’s a fast learner). When the economy went topsy-turvy, Joel rolled up his sleeves during an organizational restructuring and crunched through Development, QA, and beta coordination duties in imaging integrations, rating, repairs & maintenance, TruckMate API, TM4Web, and miscellaneous back office applications. As the dust settled, he was taught by an EDI legend in the transportation industry and helped decrease a massive EDI mapping backlog.

During his 13 years at Maddocks/TMW/Trimble, Joel spent 6 years of diverse and high intensity bug squashing and was then asked to spearhead and grow TM4Web. Starting from a form-based user interface, TM4Web has nearly had the entire user interface refreshed with more modern controls, real time ajax responses, faster response times, and more than double the number of pages, features, and customizability. Leadership and resolution skills were learned and tested as TMW Systems shifted to Scrum processes. Formerly a Certified Scrum Master, Joel facilitated for the Back Office / Fuel Card / Warehouse Management / Web teams. Despite 4 different Product Owners and 8 Development managers that passed through the years, the one constant between all managers was Joel guiding and leading quietly in the background.

A few of Joel’s many skills include:

  • User Interface Design
  • Software Design Methodologies
  • Web Development
  • Team Facilitation
  • Scrum Processes
  • Product Owner
  • Project Management
  • Stack Overflow
  • SQL Development: DB2, Microsoft T-SQL, PostGreSQL, & MySQL
  • Delphi and C# development
  • HTML5, CSS, Javascript, PHP
  • Crystal Reports
  • Perl, Bash, csh, etc
  • 3D Studio Max
  • TMW TruckMate
    • Implementation
    • Support
    • Upgrades
  • TM4Web
    • Apache & PHP configuration
    • Integrations
    • Customization

If Joel isn’t developing the latest app or taking his two fluffy dogs for a walk, he’s probably escaping the BC Lower Mainland to the Coast or to the Rocky Mountains. Always looking for the next great hiking trail but trying to avoid being chased by a 1500 lb grizzly bear again. But, at least he’ll have a cool photo to show, hopefully! Should creativity strike, Joel will serenade his wife, drawing from his classical piano training and arrange an improvisation in Ableton Live.

Consultants we contract with…

More hands “lighten the load” and we have several consultants that we have contracted to help us help you. Have a particular request? We will dig into our contact lists to find someone that fits your needs.

Jason Robertson

Jason Robertson

Consultant

2018 marks Jason’s 19th year specializing in IT Management within the Transportation Industry!! Quickly after entering the Transportation Sector, he realized there was a lack of IT Professionals who actually understood the industry and the inner workings of the backend systems used. Recognizing this gap, Jason became a leader in his field by making it a personal goal to bridge the gap between IT and Internal logistic processes.
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Jason’s unique understanding and forward vision have assisted many companies to set themselves above their competition at all levels. His skills in IT and understanding the Transportation Industry have been a great asset to all.

Over years, Jason has been an active member of the TMW TruckMate Online User Forums. Helping those in need, he also spent several years serving on the TruckMate Software Advisory Board offering input for product direction, along with other feedback from other trucking companies.

Jason is a long-time employee of Morrice Transportation and 2018 marked Jason’s 14th year with the Morrice Family. He joined the Family in 2004 when Morrice Transportation decided it was time to increase their investment in technology. They streamlined many processes for their customers and their own internal departments which allowed Morrice to put themselves above their competition at all levels. With his skills in IT and understanding of the Transportation Industry, Jason’s vision and dedication has been a great asset to the Morrice family.

Some of Jason’s core skills are but not limited to

  • Truckload Dispatching
  • Customer Service
  • EDI
  • IBM Storwize Servers
  • IDSC Trip Alert
  • TMW Imaging
  • Driver Pay Contracts
  • TruckMate
  • Small/Medium Business Solutions
  • DB2 Servers
  • IDSC Expert Fuel
  • TM4Web
  • Visual Cut
  • SQL Writing
  • VMWare Management
  • Windows Server Environments & Active Directory
  • Crystal Reports
  • GOLDFax
  • KPI/Command Center
  • TGI Trailer Tracking
  • Crystal Reports
  • Veeam Backup Solutions
  • Microsoft Exchange
  • Networking
  • Shaw/OmniTracs Tracking
  • TMW The Dawg
  • TruckMate HR & Recruiting Module

When Jason is not busy being a superhero saving the world from its technical disasters, you can find him out challenging the mountains of Vancouver Island, BC on his mountain bike and hiking trails with this fiancée Melissa and their little dog Harley while enjoying the beauty of the outdoors.

Tracie Carrel

Tracie Carrel

Consultant

Tracie started her career in the Transportation Industry in 1998 in the Operations department. Working in the dark ages with a manual card system she knew right away the current system need a major overhaul and serious upgrade. She then successfully brought the company out into modern times by implementing a customized software program to fit their needs. With over 20 years’ experience in Transportation and 7 years’ experience with TruckMate, Tracie understands the needs and demands of the customer as well as the needs of dispatchers, drivers, customer service, finance, safety and senior management.
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Tracie can apply her IT skills and TruckMate knowledge to create real working solutions. Her results-driven approach and hands on experience allow her to create solutions to simplify tasks by creating reports, grid formatting, screen design and automated emails. Sharing her Screen Design knowledge with other TruckMate users as a guest speaker for TMW, Tracie provides end user training and support within all levels of the company.

Some of Tracie’s core skills but not limited to this are:

  • Crystal Reports
  • Truckmate
  • Customer Service
  • Truckload Dispatching
  • Operations Management
  • End-User Training
  • Data Analysis
  • The Dawg
  • Client and Vendor Profiles
  • Driver Pay Audit
  • Screen Design
  • Grid Formatting
  • E-Manifest
  • Safety and Compliance
Andrea Ford

Andrea Ford

Consultant

Andrea began her technical career over 15 years ago helping customers with hardware and software issues although you could say her first taste of working with computers was as an elementary school lab monitor back in the days of the Macintosh Classic.  Over the years she has been upgrading her skills through new opportunities working with server environments, databases, and various software applications.
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She started working at TMW in 2009 as part of their support team where her customer service and troubleshooting skills shined.  Over the years, Andrea has worked with all aspects of the TruckMate software from daily operations, accounting, integrations with third party vendors and even database administration.  Her manager once told her that she “can’t learn everything in TruckMate” but that won’t stop her from trying!  The extensive table knowledge she gained supporting the full range of applications made her transition to Crystal Reports developer at TMW a smooth and productive one.

In 2017, Andrea started working for Western Logistics to help them better leverage their software and to gain industry experience in the LTL freight world.  She is always looking to learn new things and apply what she’s learned to solving the next problem on her to do list.

Some of Andrea’s core skills are but not limited to:

  • Customer Service / Billing
  • LTL/TL Dispatching
  • Carrier Assignment / IP Processing
  • Accounting / Driver Pay
  • Mobile Communications
  • EDI
  • The Dawg
  • IBM DB2
  • TruckMate Upgrades
  • Crystal Reports
  • Visual Cut
  • Command Center / KPI
  • Mileserver
  • SQL

When she’s not solving problems in TruckMate you can find Andrea tending to her garden, spending time with her daughter or working towards her degree in Geographic Information Systems.  She likes to wind down her day with a hot cup of tea and a good book or some virtual gardening in Stardew Valley.

Read more
Jason’s unique understanding and forward vision have assisted many companies to set themselves above their competition at all levels. His skills in IT and understanding the Transportation Industry have been a great asset to all.

Over years, Jason has been an active member of the TMW TruckMate Online User Forums. Helping those in need, he also spent several years serving on the TruckMate Software Advisory Board offering input for product direction, along with other feedback from other trucking companies.

Jason is a long-time employee of Morrice Transportation and 2018 marked Jason’s 14th year with the Morrice Family. He joined the Family in 2004 when Morrice Transportation decided it was time to increase their investment in technology. They streamlined many processes for their customers and their own internal departments which allowed Morrice to put themselves above their competition at all levels. With his skills in IT and understanding of the Transportation Industry, Jason’s vision and dedication has been a great asset to the Morrice family.

Some of Jason’s core skills are but not limited to

  • Truckload Dispatching
  • Customer Service
  • EDI
  • IBM Storwize Servers
  • IDSC Trip Alert
  • TMW Imaging
  • Driver Pay Contracts
  • TruckMate
  • Small/Medium Business Solutions
  • DB2 Servers
  • IDSC Expert Fuel
  • TM4Web
  • Visual Cut
  • SQL Writing
  • VMWare Management
  • Windows Server Environments & Active Directory
  • Crystal Reports
  • GOLDFax
  • KPI/Command Center
  • TGI Trailer Tracking
  • Crystal Reports
  • Veeam Backup Solutions
  • Microsoft Exchange
  • Networking
  • Shaw/OmniTracs Tracking
  • TMW The Dawg
  • TruckMate HR & Recruiting Module

When Jason is not busy being a superhero saving the world from its technical disasters, you can find him out challenging the mountains of Vancouver Island, BC on his mountain bike and hiking trails with this fiancée Melissa and their little dog Harley while enjoying the beauty of the outdoors.

Read more
Tracie can apply her IT skills and TruckMate knowledge to create real working solutions. Her results-driven approach and hands on experience allow her to create solutions to simplify tasks by creating reports, grid formatting, screen design and automated emails. Sharing her Screen Design knowledge with other TruckMate users as a guest speaker for TMW, Tracie provides end user training and support within all levels of the company.

Some of Tracie’s core skills but not limited to this are:

  • Crystal Reports
  • Truckmate
  • Customer Service
  • Truckload Dispatching
  • Operations Management
  • End-User Training
  • Data Analysis
  • The Dawg
  • Client and Vendor Profiles
  • Driver Pay Audit
  • Screen Design
  • Grid Formatting
  • E-Manifest
  • Safety and Compliance
Read more
She started working at TMW in 2009 as part of their support team where her customer service and troubleshooting skills shined.  Over the years, Andrea has worked with all aspects of the TruckMate software from daily operations, accounting, integrations with third party vendors and even database administration.  Her manager once told her that she “can’t learn everything in TruckMate” but that won’t stop her from trying!  The extensive table knowledge she gained supporting the full range of applications made her transition to Crystal Reports developer at TMW a smooth and productive one.

In 2017, Andrea started working for Western Logistics to help them better leverage their software and to gain industry experience in the LTL freight world.  She is always looking to learn new things and apply what she’s learned to solving the next problem on her to do list.

Some of Andrea’s core skills are but not limited to:

  • Customer Service / Billing
  • LTL/TL Dispatching
  • Carrier Assignment / IP Processing
  • Accounting / Driver Pay
  • Mobile Communications
  • EDI
  • The Dawg
  • IBM DB2
  • TruckMate Upgrades
  • Crystal Reports
  • Visual Cut
  • Command Center / KPI
  • Mileserver
  • SQL

When she’s not solving problems in TruckMate you can find Andrea tending to her garden, spending time with her daughter or working towards her degree in Geographic Information Systems.  She likes to wind down her day with a hot cup of tea and a good book or some virtual gardening in Stardew Valley.